FAQ

Simply click on Register and please fill-out form and all with * to create your new login and account.
Just type INSTANT-ACCESS within the ‘invitation code’ section, to allow your new user account to be approved immediately. Once your new account has been created and you’ve logged-in, you will now view immediate prices online for each product, and can further place your orders online as well.

Otherwise if you wish to speak to someone directly on login matter, call us on 1300 887 100 or e-mail us at sales@vanillamerch.com.au

Call Vanilla Merchandising direct on 1300 887 100 or e-mail us at sales@vanillamerch.com.au and we will help you. Whilst there are over 3000 products on the website not all products are included at this stage. Contact us via phone or e-mail and we will be able to assist you to locate what you’re looking for.

Call us on 1300 887 100.
email: sales@vanillamerch.com.au
Select Contact Us

Simply click on the image and a larger picture along with a detailed description of the product and its features will open.

Click on the image for details or either call us on 1300 887 100 or e-mail us at sales@vanillamerch.com.au

Our normal turn around time is 48 hours. If you need a quote urgently, please call us on 1300 887 100.

This will depend on what product you have selected, the quantity and the print or embroidery requested. We will always provide you with a delivery time frame on your quote. But generally for local stock it is 2 – 3 Weeks Delivery Lead Time. If you need a product earlier than advised, please see our Express Products Range where we can offer a 3 – 5 day express service. Otherwise call us on 1300 887 100 to discuss further options. It is suggested that you advise us of the date you require the goods in your initial request.

  1. Go to Search this site
  2. Type in what you are looking for. Our search facility is not case sensitive (type either CAPITAL or lower case lettering)
  3. Also you may search by showing all items which have that word within the name. For example by entering “shirt”, all shirts will come up. Or you may also search by “product code”.
  4. Note: We have other products that may not be shown on this site – we are able to supply products on request. Contact us with details of your requirements either by calling us on 1300 887 100 or at sales@vanillamerch.com.au
Call us on 1300 887 100 to arrange a meeting.
Or email us directly on: sales@vanillamerch.com.au